Learn common moving scams that target victims, red flags to watch for, and tips to find trusted moving companies to safely relocate your household possessions.
If you’re preparing for an upcoming move, finding one of the many trusted moving companies should be at the top of your to-do list.
But not all movers have good intentions. Some unscrupulous ones turn to cunning schemes to scam unsuspecting customers.
Let’s uncover the most common moving scams, how they try to avoid getting caught, and signs to watch out for when hiring movers.
With awareness and vigilance, you can sidestep shady movers and ensure a smooth, stress-free move.
Common Schemes Used by Rogue Movers
While most movers are ethical, a small percentage resort to dirty tricks motivated by greed. Be on the lookout for these sneaky scams:
- Bait-and-switch pricing
- Quote a low price to win the job, then jack up the rate once loading begins
- Hostage loads
- Refuse delivery unless unspecified extra charges are paid
- Crazy quick estimates
- Provide quotes without seeing inventory, a major red flag
- Phantom movers
- Take payment but never show up to move belongings
Shady movers bank on taking advantage of trusting, busy customers. But their exploits often share things in common.
How Moving Scammers Try to Avoid Detection?
These crafty thieves utilize various strategies to avoid getting reported or leaving evidence behind:
- Use temporary business licenses and close up shop before getting caught
- Provide fake contact info or change numbers post-move
- Operate entirely in cash to cover their tracks
- Use generic business names that blend in
- Setup virtual offices with no actual moving trucks or warehouses
It’s sinister stuff. So what can potential victims do to protect themselves?
9 Red Flags to Watch For When Hiring Movers
While no single sign confirms shady dealings, multiple red flags together should make you think twice about using a company. Be wary if movers:
- Only accept cash payments
- Have just a PO box address with no physical office
- Don’t do in-home estimates to assess your belongings
- Are vague about licensing when asked
- Have no company trucks/warehouses that you can verify
- Pressure you to book without getting other quotes
- Refuse to give binding quotes in writing
- Have primarily only positive online reviews (possible fakes)
- Show up with a rental truck rather than company branded vehicle
Any single item might have a reasonable explanation. But if you notice multiple sketchy signs, proceed with extreme caution or choose another mover.
Clever Ways Shady Movers Try to Build Trust
Swindlers rely both on avoiding detection and convincing you they’re legit. Watch for these sly trust-building tactics:
- Brag about years in business, awards won
- Namedrop places they’ve supposedly moved
- Display fake credentials and certifications
- Overwhelm with industry jargon and technical terms
- Feign outrage if you question their integrity
It’s all smoke and mirrors to mask their true intentions. Stay grounded in the red flags you spot rather than what they claim.
Top Tips to Safely Hire Trusted Moving Companies
Now that you know what to watch out for, here are pro tips to find an ethical moving company:
- Verify licenses and registrations. Check federal and state databases for active credentials.
- Require in-home walkthroughs. Any reputable company will assess your belongings firsthand before quoting.
- Research companies thoroughly. Search online for reviews and complaints.
- Get quotes in writing. Make sure binding estimates list all potential fees.
- Ask for proof of insurance. Ensure your items are covered in case of damage.
- Trust your instincts. If something feels off, don’t ignore that feeling.
Taking these simple precautions goes a long way to avoiding moving scams.
Common Excuses Used by Scam Moving Companies
If confronted about sketchy behavior, unscrupulous movers have a laundry list of excuses ready to justify their actions:
- Unexpected labor/packing materials fees
- Highway tolls and fuel surcharges
- Reweighing items and upping costs
- Claiming your items take up more truck space
- Inclement weather causing delays and added expenses
- Blaming third-party contractors they hire
Don’t buy these shady explanations without irrefutable evidence. Be ready to push back firmly.
Key Things Victims Should Do After Being Scammed
If you suspect a moving scam is unfolding or you’ve already been swindled, take these steps ASAP:
- Stop payments immediately if possible
- Call the police to file fraud reports
- Contact federal agencies to report interstate scams
- Inform state authorities to pull business licenses
- Dispute charges with your bank or credit card company
- Gather evidence and keep detailed records
- Post reviews detailing your experience to warn others
- Connect with other victims to investigate further
Taking quick, decisive action helps prevent these cons from claiming more innocent victims.
When to Walk Away From Bad Movers
If you notice multiple red flags or experience bait-and-switch tactics firsthand, make a beeline for the exit. No belongings are worth enduring trauma. Know when to ditch dishonest movers.
Questions to Ask Trusted Moving Companies
Thoroughly vet all potential movers with questions like:
- How long have you been in business?
- Can I see your industry credentials?
- Do you have company trucks I can verify?
- Will you do an in-home estimate?
- Can I get a binding quote in writing now?
Reputable companies will gladly answer.